Healthy Solutions - www.healthysolutionsdr.com

This is for a client who already has a website we can use that we just need to optimize.

Check on Call Tracking

Assigned to
Shane Quast, Medstar Shane Q.
Notes
  Shane Quast, Medstar Shane  
As per our email conversation, can you please check to see if phone conversion tracking is working for this client now?
Thanks. 

Comments & Events

Shane Quast, Medstar
Should we be concerned that client has 4 different phone numbers on the same page?
Hector Mota, Operations Manager at Medstar
Well I think we should. That is too many phone numbers. Let me tell Chris to see. 
Shane Quast, Medstar
I think we should be concerned as well. It's hard to track calls when I'm not sure what their phone number is 😁
Hector Mota, Operations Manager at Medstar
I just sent the client an email for her to let me know which one is the main phone number. Chris asked me to look through his emails to see but it is too daunting trying to figure it out. So let me see what she says and I will let you know. 
Shane Quast, Medstar 👍
Hector Mota, Operations Manager at Medstar
Okay so Isaac Klausnser, Medstar Isaac I just noticed that these two numbers on the site are Callrail numbers.. Old ones we got rid of a while back. We need to remove them right away..
Kristabel, Medstar Kristabel can also help with this.

267-323-4542
267-930-2943
Remove both of those numbers please.
It looks like they are on every single page...
Replace it with this one - 267-388-0300
Hector Mota, Operations Manager at Medstar
Also Isaac Klausnser, Medstar Isaac on the floating bar - the number should be changed to 267-388-0300 as well.
Shane Quast, Medstar
Should everything be on the 0300 number moving forward, or are we doing callrail for them again? 
Hector Mota, Operations Manager at Medstar
No Shane, we are not doing Callrail for them again. I am removing it. 
Yes, please let's do the 0300 number moving forward. 
Thanks. 
Shane Quast, Medstar
Awesome, thank you!
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - I have now updated the phone numbers on the pages. To update the phone numbers in the header section. I will need the sftp credentials. I have asked the client to provide them as the old ones that they sent earlier are not working anymore. 
Hector Mota, Operations Manager at Medstar
I saw your email Isaac. At least we got the other phone numbers changed. That is more important since none of them were working. 
Thank you. 
Shane Quast, Medstar
Shane Quast completed this to-do.
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector

on the floating bar - the number should be changed to 267-388-0300 as well. 

This has been done now.
 
Hector Mota, Operations Manager at Medstar thank you!👍