Alyssa
thank you! I will send her the FDT request right now
Hope it went wel
Notified 3 people
Jessica Marino,Digital Marketing Coordinator
Isaac
client is trained and ready to go live!
Notified 4 people
Alyssa Workman
Jessica
Emily
this account is still in review for A2P. We are working on getting GHL set up as soon as a client signs on to help avoid any delay in automation.
Isaac
I will keep eye on the spreadsheet and re-tag you once this account has been verified.
I am assigning this to myself with a due date in a couple days, but I'll check every day.
👍🥇 thank you
Notified 4 people
Emily
Alyssa
Isaac
this client's ads are live fyi
I know
Sorry
not verified
Notified 4 people
Alyssa Workman
Emily
we could risk the GHL account being shut down until A2P is verified. It is still in review. Isaac strongly advises waiting. I know it’s not ideal. Future clients hopefully will be verified before it comes time to put ads and n Shane’s desk.
Notified 4 people
Emily
Alyssa
I will advise the client to use the leadsheet in the meantime. Do we have an idea of how long this may take? I have a feeling the client will ask me for a timeline.
Notified 4 people
Alyssa Workman
Should be any day
Emily
yes good call to advise using the lead sheet in the meantime.
thank you!!
Notified 4 people
Isaac Klausnser
Hi
Emily
Alyssa
- Unfortunately this client's A2P request got rejected by the TCR team due to a unknown reason. I have now re-submitted with help of Twilio team and escalated it but it can now take more than a week. Sorry team :(
Oh no
Thx 4 update
Notified 4 people
Emily
Isaac
oh nooo ok thanks for letting us know. fingers crossed this gets resolved fast
Notified 4 people
Emily
Isaac
Please make their app live asap if they are all set up with the toll-free number while waiting for the A2P
Also, please make their automated messages go out from Monday-Saturday.
Let me know if you have any questions, thanks!
Notified 4 people
Isaac Klausnser
Emily
-
Please make their app live asap if they are all set up with the toll-free number while waiting for the A2P
DONE
Also, please make their automated messages go out from Monday-Saturday.
OK. DONE
thank you!!
Notified 4 people
Emily
Isaac
they are now A2P verified. Can you please switch back to their regular tracking number from the toll free number as well as the tracking number on the landing pages. Thanks!
Notified 4 people
Isaac Klausnser
Emily
- This has already been done. Thank you.
Notified 4 people
Emily
Isaac
amazing!! thank you so much
Notified 4 people
Alyssa Workman
Emily
have they scheduled a training? Do you need Jessica's help to set up automation?
Notified 4 people
Emily
Alyssa
sorry I should have closed out this task! They have already done their training and are live.
Login URL: https://app.medstarmedia.com
Username: info@ignite-medspa.com
Password: YouareCool2023#$
Here is the leadsheet, login for the app is above
Ignite Med Spa - Lead Sheet
I am assigning this to myself with a due date in a couple days, but I'll check every day.
Also, please make their automated messages go out from Monday-Saturday.
Let me know if you have any questions, thanks!
DONE
OK. DONE