La Bella Laser & Slimming - www.labellals.com- Katharine

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Request Admin access to Facebook Business Page


Comments & Events

Vania J, Medstar
Hector Mota, Operations Manager at Medstar Hector Isaac Klausnser, Medstar Isaac
This client and I can not seem to log in to her fb page. We have tried from her computer, mine, my other desktop. We keep getting this error message. I even cleared my cookies and restarted my computer and made sure my settings were set to accept cookies. I've tried from three different browsers as well. No luck. Do either of you have suggestions how I can troubleshoot this? I have her login information.
Hector Mota, Operations Manager at Medstar
Vania J, Medstar Vania  
Good morning.. How are you?
So sorry to hear you had to go through all of that. 
I am not seeing any Facebook info on their sheet. 
Can you please share the login info with Isaac and I so that we can check on our end? It is impossible for us to say if the problem is on your end or the account itself unless we try. 
Vania J, Medstar
I was able to log in as them but only on my phone, which is strange because I can log into other accounts on my laptop. I just need to see who the owner of their page is lol because I'm pretty sure the issue is that there are two. On the mobile version I can't see the full access I need. 

labellalaserandslimming@gmail.com
Labella1004
Hector Mota, Operations Manager at Medstar
Well that didn't go very well. 
The same thing happened to me. 
Worse yet, I tried to login from the browser I have my FB business and now I am locked out. FB has that stupid text authentication and I am not receiving a text from them.. I think I lost the number I used on FB!!! 
Vania J, Medstar
and that's exactly what happened to me!!! SO weird. Has never happened before with any account. Not even sure what to tell the client at this point.
Vania J, Medstar
I think I'm actually getting the text authentication for that which is weird. try sending it again?
Hector Mota, Operations Manager at Medstar
Vania J, Medstar Vania ,
Good morning. 
All this time I thought it was another number used for secret shops. |
But I remember now. You said I could use your number since you are already on Facebook. That is why you are getting the text messages. 
Please let me know when you are available so I can try again. 
Hector Mota, Operations Manager at Medstar
Vania J, Medstar Vania and whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  
We have a $1,000 Facebook budget for this client on Facebook
But I am still not seeing any account for them. 
Were they able to ever figure out the issues they were having?
whitney.zelig@gmail.com, Medstar
we are unable to get into their account . We're trying. 
Alyssa Workman, Medstar
Alyssa Workman completed this to-do.