still waiting i think

Thier person replied that they said they provided us what we needed but I did not see a Facebook ID yet. Hector  - can you see what they provided us access to, it should be in support email

I have searched conversations involving lisabreslauer@me.com. The only thing I found as far as Facebook is this -
Facebook Business Page / Ad Manager:  info@lsinj.com  /  Lsi07928#
This information has already been added to the spreadsheet by me days ago.

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I tried to log into https://www.facebook.com/laserskininstitute using the credentials.
However, the account appears to be LOCKED OUT. They need to approve login either by email or another PC.

Opera Snapshot_2019-11-27_070338_www.facebook.com.png 20.2 KB • Download

Opera Snapshot_2019-11-27_070509_www.facebook.com.png 11.6 KB • Download

I went ahead and asked for a code to be sent to the email listed. I replied to Erin in Chris@Medstar inbox asking for the code. 

They just responded via email to my request. I received the code and we are in.
Chris , so what is the next step? I add Support@Medstarmedia.com as ADMIN or I add Chris@medstarmedia.com?
Or both?

Here is their Facebook id number - 39445014