Maya Medspa - Eternal Medspa - CZ

eternalmedicalspa.com, mayamedspa.com

Start Emsculpt FB campaign

Assigned to
Shane Quast, Medstar Shane Q.
Notes
Shane Quast, Medstar Shane ,
Good afternoon. 
Can you please start an Emsculpt campaign for $1,000 a month for this client?
Thanks. 

Comments & Events

Shane Quast, Medstar
What creative is ok to run? 
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  
What do you suggest for Shane?
whitney.zelig@gmail.com, Medstar
hmm any competitors in their area Hector Mota, Operations Manager at Medstar Hector  ?
Hector Mota, Operations Manager at Medstar
We do have a few.. but some are no longer active... 
And the others are a few miles away.. 

Cliffside Skin and Laser - 14 miles away
Laser + Skin Institute - 12.9 mile away
Eltra Self - 10 miles away
COR Medspa - 15 miles away
Spa Society  14 miles away 
whitney.zelig@gmail.com, Medstar
I worry about cor medspa . I might have to have kellie make another emsculpt video. Original, right? 
Hector Mota, Operations Manager at Medstar
Good morning whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  
Yes, you are correct. You know that COR medspa is one of Chris favorite clients so we must keep them happy. 
Please let me know if there is anything I can do on my end to help you with this. 
whitney.zelig@gmail.com, Medstar
i assinged to Kellie Zelig, Graphic Designer at Medstar Kellie  
whitney.zelig@gmail.com, Medstar
Kellie Zelig, Graphic Designer at Medstar Kellie  great let's get an IG story version please
Kellie Zelig, Graphic Designer at Medstar ❤️
whitney.zelig@gmail.com, Medstar
Shane Quast, Medstar Shane  above is an emsculpt REGULAR creative for FACEBOOK 
Hector Mota, Operations Manager at Medstar Awesome!🥇
Shane Quast, Medstar
Can I use this on all accounts? 
whitney.zelig@gmail.com, Medstar
yes Shane Quast, Medstar Shane this is a generic one you can use on EMSCULPT REGULAR accounts ( not neo ) 

as long as they don't compete with eachother 
Shane Quast, Medstar
This account has an overdue balance. I can't do anything w/ the account until the issue is resolved. 
Hector Mota, Operations Manager at Medstar
It is worse for me.. I can't even access the payment settings. I keep getting this error.

Chris Zelig, Medstar
@hector - update their payment method on FB but lets cancel this order to push Emsculpt on FB, lets do it on Google Instead for $1000 
Hector Mota, Operations Manager at Medstar
Good morning Chris Zelig, Medstar Chris
I was not able to change payment method yesterday since I continued to get the error above.
I will update the MKT budgets for this client on their spreadsheet.
Shane Quast, Medstar Shane please take note...... We are NOT going to do Emsculpt on FB.. It is going to be a Google ads Campaign instead...
Please acknowledge... 
Thank you. TGIF everyone.
Shane Quast, Medstar
Got it
Shane Quast, Medstar
Let me know when the client is able to resolve the payment issue in Facebook
Hector Mota, Operations Manager at Medstar
When I try to log into their payment settings, I am getting an error. 
Let me see if I can contact them. 
Shane Quast, Medstar 👍
Shane Quast, Medstar
Are we having any progress here? 
Hector Mota, Operations Manager at Medstar
Shane, I cannot access the payment settings of this account.
for some reason, this account does not show when I log into the payment settings. The page comes up blank.
This happened with a few other clients. Not sure what is going on.
I tried different browsers and different computers. Same results.
Have reported it to Facebook.
Shane Quast, Medstar
Hector Mota, Operations Manager at Medstar Hector  Keep me posted here
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane
I am still getting the same error each time I try to get into their payment settings.

Chris Zelig, Medstar
Hector Mota, Operations Manager at Medstar Hector  - did she want to run a FB camapaign again? Try a different browser 
Hector Mota, Operations Manager at Medstar
Chris Zelig, Medstar Chris , good morning. 
I have tried several different browsers, different computers. I get the same results. It is only with a few clients this happens with.. others show up fine. 
I will try once again on all browsers and Laptop to see. 
Hector Mota, Operations Manager at Medstar
And yes, she wanted to run a $1,000 campaign for Emsculpt on Facebook. 
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane ,
Good morning. 
Chris informed me that this client would like to run two new campaigns on Facebook. 
$1,000 Facebook - Coolsculpting
$1,000 - Emsculpt NEO - Facebook
Can you please see if you can get it set up? I am still not able to see their payment settings. 
Hector Mota, Operations Manager at Medstar
I found out what the problem is with this account Shane. I sent you an email about it.
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  can you please get access to this account under your FB one? I am not seeing it. 
whitney.zelig@gmail.com, Medstar
Hector Mota, Operations Manager at Medstar Hector  let me see if i can get under  CZ account
whitney.zelig@gmail.com, Medstar
I am not seeing it in our ads manager at all ?
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  
We have access to it.... we just need ADMIN access to be able to work on any payment settings. Right now we don't have it. 
Chris Zelig, Medstar
The ad account name is Umm dean I think
Hector Mota, Operations Manager at Medstar
Chris, Whitney, I figured this out already and we do have access. However, we only have limited access. We need ADMIN access in order to make payment or edit them. Present access level does not allow us to do so. 

Chris Zelig, Medstar
Hector Mota, Operations Manager at Medstar Hector  - please call Lee on her cell 917-510-4941 so we can get this sort out. 
Hector Mota, Operations Manager at Medstar
Good morning Chris. 
I will call her in about an hour since it is too early now. 
Shane Quast, Medstar
Hector Mota, Operations Manager at Medstar Hector  Can we close this? 
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane  we are still trying to get ADMIN access to her FB account. Whitney and I are in contact with her. I will let you know what happens. 
Shane Quast, Medstar 😜
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.
Hector Mota, Operations Manager at Medstar
Hector Mota re-opened this to-do.
Hector Mota, Operations Manager at Medstar
Okay, so I thought I could not do it, but I was able to figure it out. Shane Quast, Medstar Shane  I got this client's FB account issue finally fixed and paid the remaining balance. We are all set and you can finally get this launched. 
Shane Quast, Medstar
Shane Quast completed this to-do.