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Med Concierge LA - www.medconciergela.com

Digital Marketing Set Up (One-Time Fee) * Digital Marketing Monthly Management
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, Medstar +1 others
From the list: Client Onboarding

❏ Facebook Access lost - Need to Gain again

Hector M. added this on
Assigned to
Hector Mota, Operations Manager at Medstar Hector M.
Notes
Hey Vania J, Medstar Vania  
Chris says that this client's FB account - 3593201870803915 - was hacked and we lost access to it. 
Normally I would tag Whitney but since she is on vacation, you're the next contestant on the tag is right... 😊
Can you help with this or is there someone else who can help us?
Please let me know.
Thank you. 

Comments & Events

Vania J, Medstar Vania J
oh boy...Chris is really the one who talks to them the most. I will reach out. its still the same FB ad acct number correct? they just need to reaccept our access request? Hector Mota, Operations Manager at Medstar Hector
Jessica Marino, Digital Marketing Coordinator at Medstar Jessica  I am sending the request. Can you frame an email to Svetlana asking her to accept the request we just sent through?
Jessica Marino, Digital Marketing Coordinator at Medstar Yes maam
Jessica Marino, Digital Marketing Coordinator at Medstar Done
Notified 1 person
Vania J, Medstar Vania J
Hector Mota, Operations Manager at Medstar Hector we have access to this ad acct that belongs to them

Amir Mortazavi
Owned by individual people
·
ID: 
490430502913318

IS this number 3593201870803915 the FB PAGE ID?
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Vania, thank you for following up and letting me know. 
I see that we have access to the Amir Mortazavi 490430502913318 account now. 
I have updated the client's spreadsheet and MKT status sheet. I will update the tasks now. 
The 3593201870803915 number was their old FB account which was hacked. 

Their FB page was this one - 

Med Concierge La
Owned by: Med Concierge La
ID: 103715615335512 

But I am not seeing that one any longer under our MCCs. It has been removed since I was the one who verified it. 
Notified 2 people