Isaac I believe you started a high level for this client

Vania  can we upload with templates?

whitney.zelig@gmail.com - Yes.

Below are the login credentials.

Login URL: https://app.medstarmedia.com
Username: d.khmelevskiy@gmail.com
Password: YoureCool2022#$

Vania lets send a training request

Isaac can you confirm what the code will be so we can include it in the first text?

also please send us booking link to acquity ( we might use it for future templates) 

whitney.zelig@gmail.com  just the usual templates? 1st outgoing text, 2nd and 3rd attempt text, 1st email template, and post-phone call follow up text?

also FYI training req sent

whitney.zelig@gmail.com - Sure. I will share those details once I get in the backend of their account on Acuity.

Vania  yes I believe so- they might want to add multiple steps. They are really pushing them to schedule online 

Isaac do you have the booking link by any chance?

Sydney can you upload general services templates for these? I will ask them have they want to customize in their training. thanks!

1st outgoing text, 2nd and 3rd attempt text, 1st email template, and post-phone call follow up text

oh and just an fyi sent this training req on aug 9

Vania - Sorry but not yet.

Sydney  are you able to upload general service templates please?

Vania  Yes, this is done. I noticed the number on their site is not the 
(424) 349-4175 Twilio number. Is that ok? I used it in the templates. 

Vania we are ready to start IV ads. Can you please make sure there is a sample message in place that mentions the $25 off and the code [iv25] and if they were able to book. 

For example:

Thank you for contacting Med Concierge, LA's leading IV therapy service. Please use the following code: "iv25" for $25 OFF your IV. Did you have any questions on our IV selection? Were you able to book a time that works well for you?

Thank you!

Ivonne  done. I added it to the first text. Is there a booking link that is supposed to accompany this text or is that on the site?

Vania  this would be on the site. We don't know what the booking link is since they choose their IV. thank you for asking & confirming!

Vania  

Thanks Hector!

Isaac  they are trained. Please make LIVE thanks

Vania - DONE

Isaac just making sure the email is going out too? They got a new lead and I didn't see an email going out?

Vania - Sorry I only added the text templates. Added the email as well now.