✔ Develop Internal Knowledge Base
Completed by Alyssa W.
- Assigned to
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Alyssa W.
Chris Z.
Isaac K.
Ivonne A.
Jazzy M.
Jenna M.
- Notes
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Hi Team! We have a need to develop an internal knowledge base. Ideally, a knowledge base with a quick-search bar to house all of our shared operational documents, training materials, communication templates, videos, etc. This tool will allow our team members to search and isolate information quickly, assist with new staff training, and reduce the time spent searching for answers on servers, docs, and/or waiting for other team members to provide answers.
Below are a couple of articles with more info about knowledge base formats and features, which may be helpful:
https://themeisle.com/blog/create-wordpress-knowledge-base/
https://www.hubspot.com/knowledge-base
Please let me know how I can assist, thank you!
Chris
Ivonne
Jazzy
Isaac
Alyssa
Jenna
Next Meeting:
Phases:
Phase 1 -