what you're going to have to do is look up each rep individually & report the last email correspondence ( if they opened, unopened, etc.)
We want to not only know if the reps opened or not- but the last time we corresponded with them. I found the way to do this is to look them up individually.
Notified 1 person
Jonnamae Jumawan
OK Whitney..
Notified 1 person
whitney.zelig@gmail.com
Hi J, How is this coming along? We need to have this done before Tuesday ( within 5 days) You can give this to Kristabel if you do not have time. Let me know if you have any questions. We can go over this on a phone call if needed. Thank you!
https://docs.google.com/spreadsheets/d/1YbciB4TG19GKISHPUPZ0DHqJTUtdSQqI6lvFhjuiDog/edit?usp=sharing
On the Tab " Allergan CS reps"
There is a column "S" - Opened Email/Replied?
Go through hubspot and see if the last email we sent to each Allergan rep if they have opened ( if yes, have they replied?)
If they have opened- put the last date they opened ( as well as the last date they replied- if this applies)
If they haven't opened put "Didn't open"
If there is no email we have sent out to them yet put "no email"
For example:
opened 5/2/19 replied 5/3/19
-or-
opened 5/2/19 no reply.
-or-
didn't open
-or-
No email
If they haven't opened put "Didn't open"
If there is no email we have sent out to them yet put "no email"
Thanks!
is this the email?
We want to not only know if the reps opened or not- but the last time we corresponded with them. I found the way to do this is to look them up individually.
How is this coming along? We need to have this done before Tuesday ( within 5 days)
You can give this to Kristabel if you do not have time. Let me know if you have any questions. We can go over this on a phone call if needed.
Thank you!
I will finish this before this week ends.
Thank you so much Whitney..
I'm done with the task.
Thank you so much Whitney.