‹ Home
Exported

Medstar Team

Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, Medstar +1 others
From the list: Operations

✔ Use medstar media secret shop

Chris Z. added this on
Completed by Ivonne A.
Assigned to
Isaac Klausnser, Medstar Isaac K. Ivonne Ackerman, Medstar Ivonne A.
Notes
Check out this video. Trying to use Highlevel as a secret shop tool but when calling people it doesn't show their company name. Can you please help us identity the best way to use this. 

https://watch.screencastify.com/v/QHe0sHsnkWx2MFvhn5fh

Comments & Events

Chris Zelig, Medstar Chris Zelig
Isaac Klausnser, Medstar Isaac here is another video explaning how we want to be able to see which company is texting or calling us. 

https://watch.screencastify.com/v/V9oI5VzC8aIHFTvYxJNT

Also, how can we set up individual voice mails for each phone number. The goal of this secret shop account is to have one hub where can track all of the secret shop activity under one account. The phone calls, the texts, the recording, etc. 
Notified 2 people
Isaac Klausnser, Medstar Isaac Klausnser
Chris Zelig, Medstar Chris - I checked for this and unfortunately GHL doesn't support this yet. In this case, we will have to manually save a new contact under the account with the company number. Then only it will auto-populate the name in conversation and then you will also be able to search the number through contacts instead of copy/pasting it in the dialpad.
Notified 2 people
Ivonne Ackerman, Medstar
Ivonne Ackerman completed this to-do.