I can't seem to get into WP Engine through support@
whitney.zelig@gmail.com
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whitney.zelig@gmail.com
Hector
do you know wpengine's password?
Isaac
?
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Sydney Metz,Client Success Manager
whitney.zelig@gmail.com
Hector
Nvm! i'm in
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Sydney Metz,Client Success Manager
whitney.zelig@gmail.com
I re-sent Matt his and sent access to Jeremy.
thank you!
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Hector Mota,Operations Manager
So we are good to go again?
Sydney
from Florida... 😊 Did you reset the support password? Please let me know if you did so I can update. Just in case, here it is the Password and user. User name - support@medstarmedia.com Password - WD4069jkWZ
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Sydney Metz,Client Success Manager
Hector
no reset, Hector from NY 😂 Just remembered where I put the log-in info!
Thanks! 😊
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Hector Mota,Operations Manager
Good morning
Sydney
Okay, thanks for clearing that up. I will close this back out since we are all set.
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Hector Mota completed this to-do.
Hector Mota,Operations Manager
Both of this client's websites are down right now because hosting has expired. https://optimumhuman.com
https://optimumabq.com It seems that the CC on file is not going through. I have sent the client an email and CC the team on it..
also can you send admin access to Jeremy@optimumabq.com
thank you!
Did you reset the support password? Please let me know if you did so I can update.
Just in case, here it is the Password and user.
User name - support@medstarmedia.com
Password - WD4069jkWZ
Just remembered where I put the log-in info!
Thanks! 😊
Okay, thanks for clearing that up.
I will close this back out since we are all set.
https://optimumhuman.com
It seems that the CC on file is not going through. I have sent the client an email and CC the team on it..