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Pelle Medical Spa - www.pellemedicalspa.com - EM

https://pellemedicalspa.com = This is for a client who already has a website - we are doing Website Design + Development & Campaign Set- Up Service
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, Medstar +2 others
From the list: Front Desk Support

✔ Email & txt templates for HL

Sydney M. added this on
Completed by Alyssa W.
Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes
Isaac Klausnser, Medstar Isaac   please expand the General and Coolsculpting campaigns to include an automatic email at 0 minutes after a form fill. The email template has been added to the sub-account along with a 2nd attempt-General campaign-all services template. Can we add this text to the General Campaign as well? To go out at 24 hours later, 1pm?

Also, please expand the Coolsculpting campaign to include the 2nd attempt-coolsculpting campaign text template. Thanks!

Vania J, Medstar Vania  

Comments & Events

Vania J, Medstar Vania J
Isaac Klausnser, Medstar Isaac there is also a text template the client created that we have to add to both the CoolSculpting and General campaigns as the third text in the series. It's called "TEXT TEMPLATE-FOLLOW UP-AMY" Thanks so much!
Notified 2 people
Isaac Klausnser, Medstar Isaac Klausnser
Vania J, Medstar Vania  

"TEXT TEMPLATE-FOLLOW UP-AMY"

When will this text go out?
Notified 2 people
Vania J, Medstar Vania J
Isaac Klausnser, Medstar Isaac  third text. so 48 hours after form fill if no response
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Isaac Klausnser, Medstar Isaac Klausnser
Vania J, Medstar Vania - It seems someone already beat me to it as I'm already seeing it added in both the campaigns. In one of the campaigns, this text had the timing misconfiguration though which I have fixed now. 

Also just so that you know on all other client accounts, we have the third text go out after 3 days.
Notified 2 people
Vania J, Medstar Vania J
Isaac Klausnser, Medstar Isaac oh yes! I did it when I was on the call with her. I forgot about that.
 
We actually changed it on the new accounts to go out 48 hours after. Because 3 days later was actually a text on the fourth day and the text should go out on the third day so 48 hours later. When we rewrote the lead protocol we noticed this. But I saw that you had set it up like this on some of the newer accounts so I thought you had already noticed which is why I hadn't mentioned it. Sorry!
Notified 2 people
Isaac Klausnser, Medstar Isaac Klausnser
Hi Vania J, Medstar Vania - No worries at all. Just wanted to confirm. Thank you for letting me know.
Notified 2 people
Alyssa Workman, Medstar
Alyssa Workman completed this to-do.