Pelle Medical Spa - www.pellemedicalspa.com - EM

https://pellemedicalspa.com = This is for a client who already has a website - we are doing Website Design + Development & Campaign Set- Up Service

Please check issue with text message not going out to lead - also check webhooks?

Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes
Isaac Klausnser, Medstar Isaac Hi!

I tested the Semaglutide page for Pelle's pop-up, gravity form at the top, and form at the bottom.
I made certain that the numbers I was using were not already in Pelle's GHL account and that I would not be counted as a duplicate.

The number I used for the bottom gravity form didn't get a text message auto response.  The others did. Can you please check this?

Please note that I did NOT do the tests that are marked "not mine". I made certain to use different phone numbers on different forms. The number that didn't receive an auto-text is the one underlined, 801-671-4115.

The other tests are by the staff at Pelle or Cheryl perhaps who think this is a good idea and don't understand what I'm testing here.




Please forgive me having to ask - can you text ad webhooks? or is that shane?

Comments & Events

Isaac Klausnser, Medstar
Nicol Razon, Medstar Nicol - Interesting. As per the conversations tab the SMS went out successfully. I will dig deeper in it and then let you know.
Isaac Klausnser, Medstar
Nicol Razon, Medstar Nicol  

can you text ad webhooks? or is that shane?

Can you please explain more on this?
Nicol Razon, Medstar I'll reply on th
Nicol Razon, Medstar this part later
Nicol Razon, Medstar
Hi Isaac Klausnser, Medstar Isaac , GHL is definitely being glitchy!
I JUST received a text message from this form fill today, 9/1 at 11:00 AM MT.

I have ONLY received the second message shown below and not the first. GHL isn't showing an error on the first automated text. Any idea what the issue here could be?
Isaac Klausnser, Medstar
Nicol Razon, Medstar Nicol - Yes. I checked in the Twilio logs but couldn't find any record for the 1st message in there. That means the sms request for the first text never went out from the GHL to Twilio. Most probably it happened due to a temp glitch on the GHL's end.
Nicol Razon, Medstar
Nicol Razon completed this to-do.