Shane Hector Whitney wanted me to let you know that she created this new google ads acct for the client and started a smart campaign.
ad acct # 857-743-9668

Thank you Vania. I have accepted the invitation under Ivonne's account. I will update name, sheets, etc. 

I'll stay tuned. 

The account is suspended due to suspicious payment activity. whitney.zelig@gmail.com  are you going to handle this?

I reached out to the doc Hector  oh joy

I'm wondering if we should add this our MCC? We have two google reps now that claim they can help with things like this. 

whitney.zelig@gmail.com  Let me know. They may or may not be able to do anything. BUT, the account has to be in our MCC for them to look at it. 

Shane whitney.zelig@gmail.com I have connected the Google ads account to our MCC. Please begin to do what you can to see if we can get the suspension lifted.
Thanks 

I'll work on it

Shane  
How did the appeal go? I am still seeing the file an appeal come up. Should I file it from Ivonne's MCC or our main one?

We discussed this on our last call. Nothing I can do. I thought I saw comments on this channels campfire? 

This account has been canceled due to no spend.

image.png 51.1 KB • Download

Hector  any luck on the appeal?

I believe I sent you an email about this. A few things first.
One, I am not sure if we should appeal this from Ivonne's MCC.
Second, there a few questions which I need to know the answer to before I submit the appeal

Information regarding client-agency relationship
Domain ownership

Third, we need some types of files to submit regarding payments. Not sure if they want statements regarding the CC on file Visa •••• 6764??
 
Lastly, if we are doing the appeal from their account directly, do we have the client's  login information? drcharan1@gmail.com?

Shane what do you recommend doing?

Shane Hector Vania  any action need to happen here?