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Sculpt DTLA - sculptdtla.com - Ella

The client has two locations. We are doing website adjustments, content creation and monthly SEO services. Their goal is to rank better at their SilverLake location.
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarMichael, SEO Ivy Santiago, Creative Project Manager at Medstar
From the list: Website Development

✔ Check Payment processor

Alyssa W. added this on
Completed by Alyssa W.
Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes
Isaac Klausnser, Medstar Isaac , whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com requested that you please check that the payment processor is working properly. 

She tested it and had a failed attempt. 

Comments & Events

whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
I saw a few failed attempts in the shopping cart Isaac Klausnser, Medstar Isaac  
Notified 2 people
Isaac Klausnser, Medstar Isaac Klausnser
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com - OK. I will check.
Notified 2 people
Isaac Klausnser, Medstar Isaac Klausnser
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com - It's due to the below errors.

# The most recent order got failed due to the wrong 3D credentials input by the customer.
Incorrect 3D info • Download

The second one got failed by the Stripe algorithm to avoid frauds. It fails the payment on the below conditions. In this customer's case. It was the first condition.
stripe • Download

I just did a test order and it went successfully.
Screenshot 2022-11-05 at 7.15.03 PM.png 53.4 KB • Download
whitney.zelig@gmail.com, Medstar thank you!
Notified 2 people
Alyssa Workman, Medstar
Alyssa Workman completed this to-do.