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From the list: GoHighLevel Setup

✔ when someone replies STOP can they automatically be opted out (DND)

Vania J. added this on Nov 03, 2021
Completed Nov 16, 2021 by Vania J.

Assigned to: Isaac K.
Notes: I believe this is possible with a phrase detection setup in the triggers but I will defer to your expertise Isaac on this. Is there a way to make it possible?

Isaac Klausnser

Vania

- Yes, it's possible.

Nov 04, 2021 at 4:15 AM Notified 1 person

Vania J

Isaac

ok! For the skinney accts lets keep in mind that they will want this option but I'd double-check with Chris before going live.

Nov 15, 2021 at 7:08 AM Notified 1 person

Isaac Klausnser

Vania

- Yes, it can be only done with the phrase detection set up in the trigger.

Nov 15, 2021 at 7:33 AM Notified 1 person

Chris Zelig

Yes, if someone writes STOP the word alone lets create a trigger that removes them or marks them DND

Nov 15, 2021 at 8:00 PM Notified 2 people

Isaac Klausnser

Chris

- DONE

Nov 16, 2021 at 9:04 AM Notified 2 people

Vania J completed this to-do.

Nov 16, 2021 at 10:27 PM