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Spa West - www.spawest.com - ELLA

Digital Marketing Set Up Service * Digital Marketing Monthly Agreement Service *
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarMichael, SEO Judi Vallano, Medstar +1 others
From the list: Digital Marketing Campaigns & Set Up

✔ Turn off Botox Campaign on Meta ASAP

Ella added this on
Completed by Shane Q.
Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Shane Quast, Medstar Shane Q.
Due on
Notes
Hi Shane Quast, Medstar Shane and Hector Mota, Operations Manager at Medstar Hector ! 

This is an urgent request, please! 

The client is no longer carrying Botox and is receiving threatening messages from Allergan since they are using the brand in ads but not ordering any more product.

Please turn off the Botox campaign on Meta ASAP. I will be replacing it with new creative for "wrinkle relaxers" as they do carry Jeuveau and Dysport, but I want to make sure they don't have Botox running in the meantime. 

Thank you!!! 

Comments & Events

Shane Quast, Medstar Shane Quast
done
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Shane Quast, Medstar
Shane Quast completed this to-do.
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane Quast, Medstar Shane  
Can you please share the current budgets you have for this client on Both Meta and Google ads?
I am seeing something off and I want to make sure we are on the same page. 
Thank you. 
Notified 2 people
Shane Quast, Medstar Shane Quast
Meta:
  • Semaglutide - $3k
  • Emsculpt NEO - $3k
Google: 
  • Spa: $1500
  • Aesthetics: $3k
  • Brand: $1000
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Thank you Shane... I found the issue now.. fixed... 
Thanks again. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane Quast, Medstar Shane  
Isn't this campaign - MS | Wrinkles Relaxers - (Conversions 
Botox??? 
If it is, I thought we paused this campaign... 
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Ella, Client Success Manager at Medstar Ella, Client Success Manager
Hector Mota, Operations Manager at Medstar Hector Shane Quast, Medstar Shane  

We paused the Botox campaign until we had the creatives changed to wrinkle relaxers. Spa West is no longer carrying Botox, only Jeuveau and Dysport. The new creatives are ready so we can unpause the campaign with the new creatives! Let me know if you need anything else to do so. Thanks! 
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Ella, so are we going to have a LIVE Botox campaign or the MS Wrinkle Relaxers campaign back on? 
I need to update the budgets... so does Shane.. 
He and I presently have only this:

Meta:
  • Semaglutide - $3k
Google: 
  • Spa: $1500
  • Brand: $1000
Notified 2 people
Ella, Client Success Manager at Medstar Ella, Client Success Manager
Hi Hector Mota, Operations Manager at Medstar Hector  Chris just had a call with the owner, so let me double check with him and get back to you ASAP! 
Hector Mota, Operations Manager at Medstar sounds good! 👍
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Ella, Client Success Manager at Medstar Ella, Client Success Manager
Hector Mota, Operations Manager at Medstar Hector  I am still waiting on Chris to respond, but I just looked at their Meta report from the last 7 days and I'm seeing wrinkle relaxers is on and getting leads
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Ella, Client Success Manager at Medstar Ella, Client Success Manager
Confirmed from Chris, this is all that should be running. He thinks someone may be going into their account on their end and turning things on. I updated Hubspot.

Meta: $3,000 Weight Loss Injections
Google: $1500 spa + $1000 branding
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Shane Quast, Medstar Shane Quast
Do I need to do anything here? 
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Ella, Client Success Manager at Medstar Ella, Client Success Manager
Shane Quast, Medstar Shane  Can you please turn off Meta Emsculpt and Wrinkle Relaxers? Thank you! 
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Shane Quast, Medstar Shane Quast
Ella, Client Success Manager at Medstar Ella  Chris paused on 2/16
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Ella, Client Success Manager at Medstar Ella, Client Success Manager
Shane Quast, Medstar Shane  awesome, thanks! 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Yes, I mentioned it to him that they should be off since they were not on our budget list. 
I confirmed it.. thanks Ella, Shane. 
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