Surface Medical Aesthetics/ Delle Chiaie - www.surfacemedicalesthetics.com - 🔴 SEO client 🔴 - Ella

DCCM - Website Design + Development * Digital Marketing Set Up Service ** We are going to optimize her current website. Botox, Filler, CoolSculpting, and Profound

Google Ads - Set up campaign

Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Shane Quast, Medstar Shane Q.

Comments & Events

Sydney Metz, Client Success Manager
Service - CoolSculpting Elite
MKT - Google Ads - $1,500
Specials -50% off 8+ treatments
Targeting -25 Miles
Landing Page -https://surfacemedicalesthetics.com/coolsculpting/
Google ads ID:
639-884-9266

Service - Dermal Filler
MKT - Google Ads -$1,000
Specials -$100 off new client special (on one syringe) 
Targeting -20 Miles
Landing Page -https://surfacemedicalesthetics.com/fillers/
Google ads ID:
639-884-9266

Service -Profound RF Microneedling/ Skin Tightening 
MKT - Google Ads -$1,000
Specials -$250 off package-New client special
Targeting - 20 Miles
Landing Page -https://surfacemedicalesthetics.com/profound-skin-tightening/
Google ads ID:
639-884-9266
whitney.zelig@gmail.com, Medstar
Sydney Metz, Client Success Manager  Sydney nice work- we can delete the dermal fillers- they sent me an email this morning

Hector Mota, Operations Manager at Medstar Hector  not quite ready for LPs yet 
Sydney Metz, Client Success Manager  Thank ya!
Hector Mota, Operations Manager at Medstar
I see Sydney Metz, Client Success Manager  Sydney is dropping the MKT budgets info.. I was in the middle of doing them yesterday when I saw this.... Okay Syd, you got ahead of me on this one.. 
nicely done by the way. 
Whitney, I will keep my eyes open for the LPs, then let Shane know once they are ready. 
Thank you. 
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com are these LPS ready yet? They look like they are...
whitney.zelig@gmail.com, Medstar
Ivonne Ackerman, Medstar Ivonne  once team makes changes let me and hector know
Hector Mota, Operations Manager at Medstar thank you!👍
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane  
These LPS are ready for you. Please begin to set this campaign up as soon as you can. 
Thanks, 
Shane Quast, Medstar
I'm on it
whitney.zelig@gmail.com, Medstar
Shane Quast, Medstar Shane please take note we have to update coolsculpting offer to
50% off 8+ treatments

take note as well Hector Mota, Operations Manager at Medstar Hector  
Hector Mota, Operations Manager at Medstar Noted! ✅
Hector Mota, Operations Manager at Medstar thank you!👍
Alyssa Workman, Medstar
Sydney Metz, Client Success Manager  Sydney  will you please update your comment to include the new offer for CS, please. Thank you! (see above)
Sydney Metz, Client Success Manager  Done!
whitney.zelig@gmail.com, Medstar
Shane Quast, Medstar Shane  this task is high priority 
Shane Quast, Medstar
Thanks. I'll bump
Shane Quast, Medstar
We're suspended now
whitney.zelig@gmail.com, Medstar 😭
whitney.zelig@gmail.com, Medstar
whats our plan of action here guys Shane Quast, Medstar Shane Hector Mota, Operations Manager at Medstar Hector  keep us in the loop
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
I do not have access to this Google ads account 639-884-9266 on any of our MCC.
Shane Quast, Medstar Shane  can you please let us know status? 
Shane Quast, Medstar
I don't have access to the account under hello@ or manager@
whitney.zelig@gmail.com, Medstar
didn't this get suspended Hector Mota, Operations Manager at Medstar Hector  and you took it away? 
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com and Shane Quast, Medstar Shane  
I am not seeing that this account was ever added to Ivonne's MCC. I am seeing that an invitation was sent to link it to Medstar Main MCC back in May. I would never remove an account from our MCC without checking with Shane and Chris. And without adding Shane first so we do not lose all access. 

On their spreadsheet I wrote "Access under our MCC" so that means at one time we had access. 
I will follow up with Chris today during our meeting to see if he remembers removing it. 
Shane Quast, Medstar
Confirmed I do not have access
whitney.zelig@gmail.com, Medstar
Hector Mota, Operations Manager at Medstar Hector  did we remove it from all MCC's? 
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com Shane Quast, Medstar Shane
Chris removed it from our main MCC the moment it was suspended. He said before doing so, he provided Shane access to either the hello@clickmogul.i or manager@ emails.

Shane Quast, Medstar
Appeal sent
Hector Mota, Operations Manager at Medstar
So you found the access then Shane? Awesome... 
Okay, we are all set then. Let's wait for the appeal to see what they say. 
Shane Quast, Medstar
Chris resent. I'm not confident on this one
Hector Mota, Operations Manager at Medstar Russian Roulette
Hector Mota, Operations Manager at Medstar
So under whose account is this under Shane?
Shane Quast, Medstar
manager@
Hector Mota, Operations Manager at Medstar thank you!👍
Shane Quast, Medstar
Shane Quast completed this to-do.
Hector Mota, Operations Manager at Medstar
Ads are off... CC on file not going through
Shane Quast, Medstar Shane whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  
Hector Mota, Operations Manager at Medstar
Great news team. I been working with Tara all morning and I was finally able to add another payment method and get the ads back on..
Shane Quast, Medstar Shane take note please. 
Alyssa Workman, Medstar 👏
Shane Quast, Medstar 🙌
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane  
Can you please update the Dermal Fillers ad group to serve jawline-specific ads (Volux), a new Allergan filler when you get a chance?

Thanks. 
Shane Quast, Medstar
Hector Mota, Operations Manager at Medstar Hector  Should I go ahead and write new ad copy? To the best of my knowledge, this isn't a service we've run in the past. 
Ivonne Ackerman, Medstar
Shane Quast, Medstar Shane can you write it?

Here is a summary, let me know if you prefer me to write it:

Juvederm for Jawline Contouring

Juvederm Volux is a dermal filler designed for jawline contouring. It is made up of hyaluronic acid, a naturally occurring substance in the skin that helps to add volume and hydration. The filler is injected into the jawline area to add definition and shape to the jaw, creating a more youthful and sculpted appearance. The results of Juvederm Volux jawline contouring are typically long-lasting, up to two years. The treatment is relatively quick and minimally invasive. To ensure the best results possible and minimize the risk of adverse effects, it is important to seek a qualified, experienced cosmetic injector.
Alyssa Workman, Medstar
Alyssa Workman re-opened this to-do.
Shane Quast, Medstar
Thanks. I'll work this into Google copy
Ivonne Ackerman, Medstar Thanks!
Shane Quast, Medstar
Shane Quast completed this to-do.
Hector Mota, Operations Manager at Medstar
Ivonne Ackerman, Medstar Ivonne
Good morning.
This client has a recurring payment issue. Today, the payments are not going through.
I tried to make direct payments and they are being declined. It is only a matter of hours, if not by tomorrow, until their ads are turned off.

I am sending Tara an email and CCd you on it. 
Ivonne Ackerman, Medstar thank you!!
Hector Mota, Operations Manager at Medstar
I managed to get this client's Google ads back up and running! 
Ivonne Ackerman, Medstar yayyy thank u
Shane Quast, Medstar 🎉
Hector Mota, Operations Manager at Medstar
Google ads are presently down. The client sent me a new CC. However, they did not provide us with access to add new form of payment. I am in contact with the client trying to resolve it. 
Hector Mota, Operations Manager at Medstar
After spending some time with the client, sending her a video I made, she was able to add another form of payment to the Google ads account. 
The issue has been resolved and the ads are back on. 
Ivonne Ackerman, Medstar awesome thanks!