The Studio Medspa - www.thestudiomedspa.com- NR

This is for a client who already has a website = Campaign Set- Up Service, Campaign Management Service, Website Optimization, Optimize CoolSculpting page • Client Success Manager: Sydney

Make sure all pop ups and forms go to correct email IMPORTANT

Assigned to
Hector Mota, Operations Manager at Medstar Hector M.
Notes
hector usually does this

The info can be found on "lead notifications" on client's spreadsheet

Comments & Events

Hector Mota, Operations Manager at Medstar
Tested pop ups for CS page, working fine. 
However, not seeing LHR CS campaign yet, notified Shane. 
Also, found an issue with the lead sheet getting too many spam leads. 
Having Isaac look into it. 
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  
This email address that they have leads going to Info@thestudiomedspa.com
is not working. It is FULL. Cannot receive any more emails. 
I just sent Sarah Stillman an email. 
CC you on it. 
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com and Isaac Klausnser, Medstar Isaac  
I am seeing an issue with their side form. I made a quick video to show you. 
Also, there is no SIDE form or pop up on their LHR page and we are running ads to that page. 
In addition, the LHR page, has no side form so you cannot leave your name and number. If you do, you have to commit to an appointment with what they have now. 
Isaac Klausnser, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com - Please confirm on the LHR service page. Thank you.
Hector Mota, Operations Manager at Medstar
Isaac, 
Good morning. 
I know about the email not working since Whitney assigned you a task to change it. Plus, I communicated with the owner on email. 
We will deal with that in the coming days. 
I will retest and check again. 
** I am not seeing the lead come in on the hi@medstarpatients.com email though. 

Thanks for correcting this. 
Whitney needs to confirm the LHR service page changes. 
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Please add side form to LHR page and connect to lead sheet. 
Thanks. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - We have switched this client business emails to G-suite and they are working fine. Please check again and let me know if you see any errors.

** I am not seeing the lead come in on the hi@medstarpatients.com email though.  - May I ask why do we need to connect the forms on this website with hi@medstarpatients.com? Currently, no forms on this website are connected with this email address.

Hector Mota, Operations Manager at Medstar Hector - OK. Will update the LHR page. Thanks

whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com Kellie Zelig, Graphic Designer at Medstar Kellie   - Can you provide the graphics for LHR service page?

https://thestudiomedspa.com/laser-hair-removal/

1920 * 900px
Isaac Klausnser, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com Kellie Zelig, Graphic Designer at Medstar Kellie - Please disregard my message for LHR service page.

I have added the new LHR page in the menu,

Hector Mota, Operations Manager at Medstar Hector   Please add side form to LHR page and connect to lead sheet.  - It's been done now.
Hector Mota, Operations Manager at Medstar
Isaac, I have already responded about this in another task. 
The form on LHR page has the same issues with the phone and email slots being on the wrong places. 
Isaac Klausnser, Medstar UPDATED
Hector Mota, Operations Manager at Medstar
Thanks Isaac. 
We are good to go. 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.
Hector Mota, Operations Manager at Medstar
Hector Mota re-opened this to-do.
Isaac Klausnser, Medstar
Nicol Razon, Medstar Nicol Hector Mota, Operations Manager at Medstar Hector - I am working with the client and the Google support team in recovering their G-suite account. They suspended it due to outstanding payment. It may take couple of days before it get restored.
Hector Mota, Operations Manager at Medstar
Okay, thanks for the update Isaac and for working on this. 
This client has several accounts paused now because of outstanding payments. 
Nicol Razon, Medstar
Updating here that the client has authorized beginning a new Google workspace account. We are procuring a CC so that Isaac can begin this for her. 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.