Tooth Docs Dental (ROSLYN ONLY)- www.toothdocsdental.com- VJ

Digital Marketing Set Up * Digital Marketing Monthly Management Service- Client Success Mgr: Vania Jenny- marketing for ROSLYN location only

Check DNS Records

Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes
Hi Isaac Klausnser, Medstar Isaac can you please check this client's domain:

https://www.toothdocsdental.com/

Final website url: go.toothdocsdental.com (maybe?)

The client hasn't onboarded yet, but I wanted to see if you could track this down early, so that when Vania has her first conversation with them, she can ask for what we need.

Thanks!

Alyssa Workman, Medstar Alyssa Vania J, Medstar Vania FYI

Comments & Events

Isaac Klausnser, Medstar
Ivonne Ackerman, Medstar Ivonne - I just checked and it's using Cloudflare Nameservers. So we need to ask them to provide access to their Cloudflare account or provide them with the required DNS records from our end to them.
Ivonne Ackerman, Medstar
Thank you Isaac Klausnser, Medstar Isaac . Can you remind me again of our DNS records?

Vania J, Medstar Vania please see what we need to ask from this client :(
Isaac Klausnser, Medstar
Ivonne Ackerman, Medstar Ivonne - DNS records would depend on where the client will be hosting it? On our Siteground server or wpengine?
Vania J, Medstar
Isaac Klausnser, Medstar Isaac yes, this is that email thread I brought you in on. They are not being super responsive (Doctor Genius- who controls their domain access currently). Spoke with the Dr. on the phone he is trying to get his own login to godaddy for access and we have a meeting Monday. We will definitely NOT be getting access to the Cloudflare acct though (since that belongs to Doctor Logic) so go ahead and send me what you want to be added to their DNS records. Although I also don't have their hosting info yet either so be advised it feels like we'll be hosting this. Although I did suggest to the Dr. that if Doctor Genius is indeed hosting the site like I suspect then we should buy him new hosting with WPEngine.
Isaac Klausnser, Medstar
Vania J, Medstar Vania - OK. Below are the DNS records that they need to add if we will be hosting it on our Siteground server.

Type - A
Name - go
Value - 35.209.48.224
Ivonne Ackerman, Medstar
Vania J, Medstar Vania  since we are close to launching, just want to make sure they have these records that they have to add. thanks!
Vania J, Medstar
Isaac Klausnser, Medstar Isaac  I believe we have access to their domain now? Through support@?
Isaac Klausnser, Medstar
Vania J, Medstar Vania - Yes. We have delegated access to their GoDaddy account but since they are using a custom Cloudflare nameservers. That access is of no use to us.

We will have to ask the client to add the DNS records on their own end or provide us access to their Cloudflare account. 
Vania J, Medstar
Isaac Klausnser, Medstar Isaac  I will see what I can do. The marketing company wont give us access but maybe they will place the DNS records for us. 
Isaac Klausnser, Medstar thank you
Alyssa Workman, Medstar
Vania J, Medstar Vania  any progress on this?
Vania J, Medstar
Alyssa Workman, Medstar Alyssa  yes. just confirmed with Isaac this morning that we are good to go here
Vania J, Medstar
Vania J completed this to-do.
Vania J, Medstar
Alyssa Workman, Medstar Alyssa  can you update me on the timeline here? He wants to know when he should try and set up training. Should I aim for a week out?
Alyssa Workman, Medstar
Working on it. It was in web development, just checked if we can work on the Audit.  Yes at least a week out on training Vania J, Medstar Vania  
Vania J, Medstar 🎉