✔ Make sure all pop ups and forms go to correct email IMPORTANT
Completed by Hector M.
- Assigned to
-
Hector M.
- Notes
-
hector usually does this
The info can be found on "lead notifications" on client's spreadsheet
*** Team remember that we need to make we have the {embed_url} URL tag added in the notification message field on all forms on our websites along with a hidden field for service of interest added in the form. This is from Isaac. **
Shane says that
Conversion tracking for Boerne is broken. If you try to submit the CS form with the location selected as "Boerne" it does not go to the confirmation page, it just shows a message. He cannot track this type of conversion which explains the clients terrible performance.
Can you please look into this?
I just tried the side form and it went to the confirmation page just fine. And it is showing up on the leadsheet.
https://willow-aestheticstx.com/c/coolsculpting-elite/
Can you please explain what you mean?
are you using this LP https://willow-aestheticstx.com/coolsculpting-elite/
and are you using the side forms?
That is weird... it worked for me... both times..
can you please check again?
Doesn't go to a confirmation page. See video.
Good morning.
Can you please take a look at Shane's video to see if you can figure out this mistery?
Thank you.
It's either because you are using "test" keyword in the forms or it's your IP. If it's possible for you switch to a different IP address and then submit again using real details in the form. Your test submissions are getting flagged as a spam. To stop spams Gravity form stops the forms from submitting and also prevents the script from triggers that is responsible for redirecting you to confirmation page. It's the default behavior of Gravity Form.