Willow Aesthetics l willow-chill.com l willow-aesthetics.com l willow-aestheticstx.com- Judi

Digital Marketing Set Up (One-Time Fee) * Digital Marketing Monthly Management * CSM - Judi

Workflows for automated text messaging

Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes
Hello Isaac Klausnser, Medstar Isaac ,

This is the first time I have tasked work like this, please let me know if this needs different information.

Please create workflows for the Willow Aesthetics GHL regular (core campaign) account to create separate text messages for:

Coolsculpting Elite campaign

Botox campaign

Dermal Fillers campaign


For the moment, all text responses are to be the same for each campaign. I will update them later on. If adding the text is not something you do, then tag me or Jessica Marino, Digital Marketing Coordinator at Medstar Jessica so we can add the text messages. Thank you!

First test response out:

Hi {{contact.first_name}}, this is Megan with Willow Aesthetics!

I'd be happy to provide you with more information about {{contact.service_of_interest}}.

What areas are you looking to treat?

I can also answer your questions or schedule a consult via text.

Second test response out:

Hi {{contact.first_name}}! This is Megan with Willow Aesthetics.

I'm reaching out in regards to your {{contact.service_of_interest}} inquiry! I'm excited to see how we can help you meet your goals.

Our expert providers love to make our patients feel confident and empowered! Do you have any days in mind that you would like to come in for a free consultation?


Third test response out:

Hi {{contact.first_name}}, this is Megan with Willow Aesthetics.

Just following up on your interest in {{contact.service_of_interest}}.  One of our providers can discuss with you how to best achieve your desired look during an aesthetic consultation. 

Do you have any questions about any of our treatments or the promo offer you signed up for?

Comments & Events

Isaac Klausnser, Medstar
Nicol Razon, Medstar Nicol - DONE
Nicol Razon, Medstar
Thank you Isaac Klausnser, Medstar Isaac ! Can I please get an estimate of how long it took you to do this work? If this becomes more common for our clients, we may need to develop a plan for tasking and being mindful of the time requirements. 
Isaac Klausnser, Medstar
Nicol Razon, Medstar Nicol - Around 30-45 mins.

Actually in some cases it may take up to 1 hr. For eg. On thestudiomedspa.com where we had to move all the campaigns and triggers to the workflows first.
Isaac Klausnser, Medstar
Hi Nicol Razon, Medstar Nicol - I just checked the video you have recorded. 

# Client wouldn't be able to access the workflows on their end because we disable it in the permissions of their user account. It's because in the past some of the clients messed up some of the triggers and campaigns on their end.

I would recommend creating separate templates for each of the service and then use them in the workflows. This way in near future if client wants to make any change in the text or email that gets sent out for these services they wouldn't need to update them for all 7 days separately also this way we wouldn't have to worry about them messing up the workflow while still able to change the automated text/email content on their end.

This is currently how we have set up in other sub-accounts.

Please let me know if you have any questions. Thank you.
Alyssa Workman, Medstar
Nicol Razon, Medstar Nicol  I am closing this task as it looks resolved based on Isaac's reply. Please re-open if I misunderstood. Thanks!
Alyssa Workman, Medstar
Alyssa Workman completed this to-do.