Hey
Melissa
Here are the Dello Russo FAQ's script. They contain both long and short answers to questions. You may need to edit some of the answers since we were unable to save the Dello Russo secret shop call on CallRail.
I am such a dick, I sent you the wrong document and then totally confused myself. Here is the correct document. Will you add any of your FAQ's that are not in this document to the document? Also include your text versions. You can upload doc to google and share it. Thanks hector, and sorry for being dumb
Hey Melissa, no worries. My only concern is that this document you just sent me is in a formatted version and has tables. I do not want to add them in the wrong place or mess up your tables. Would the questions go after = DELLO RUSSO FRONT DESK BEST PRACTICES | MEDSTAR MEDIA (page 10)? I would need to add additional tables that follow your format and insert them accordingly. I know you are a stickler for perfection - as am I - which is why I am asking.
Notified 1 person
Melissa Zelig
Yeah don't worry about the formatting. We are going to be adding these FAQ to a spreadsheet anyways, so just add your FAQ that starts on page 10. Its okay if formatting gets messed up
Notified 1 person
Hector Mota,Operations Manager
Done. Here is the version with the questions I wrote added to it. I also corrected some of the fonts as this had several different font versions in the questions. Only used Arial for those questions. You can also view this on Google docs here =
Here are the Dello Russo FAQ's script. They contain both long and short answers to questions.
You may need to edit some of the answers since we were unable to save the Dello Russo secret shop call on CallRail.
https://docs.google.com/document/d/1RqdvvhC0XtwSBTuleLHVVJwGoW1L1k605Zc6U6j133k/edit?usp=sharing
I am such a dick, I sent you the wrong document and then totally confused myself. Here is the correct document. Will you add any of your FAQ's that are not in this document to the document? Also include your text versions. You can upload doc to google and share it. Thanks hector, and sorry for being dumb
My only concern is that this document you just sent me is in a formatted version and has tables. I do not want to add them in the wrong place or mess up your tables.
Would the questions go after = DELLO RUSSO FRONT DESK BEST PRACTICES | MEDSTAR MEDIA (page 10)?
I would need to add additional tables that follow your format and insert them accordingly.
I know you are a stickler for perfection - as am I - which is why I am asking.
I also corrected some of the fonts as this had several different font versions in the questions. Only used Arial for those questions.
You can also view this on Google docs here =
https://drive.google.com/file/d/1Dp0NOZ84OKPT7eerSSzMKcBX4Z4V97fw/view?usp=sharing