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Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, MedstarIvy Santiago, Creative Project Manager at Medstar +1 others
From the list: Digital Marketing Projects

✔ Meta Call Tracking Issue - Separate FB reports

Chris Z. added this on
Completed by Ivonne A.
Assigned to
Chris Zelig, Medstar Chris Z. Shane Quast, Medstar Shane Q.
Notes
Shane Quast, Medstar Shane - can you please have your team identify all accounts with overreporting on meta for calls and resolve.

Also, on Monthly reports can we separate Google Ads and Meta ads into two separate attachments so we can select which ones to send to clients and not send ones with overreporting

Jonnamae Jumawan, Medstar Jonnamae Hector Mota, Operations Manager at Medstar Hector Ivonne Ackerman, Medstar Ivonne Nicol Razon, Medstar Nicol Judi Vallano, Medstar Judi Hannah, Client Success Manager at Medstar Hannah Emily, Medstar Emily Vania J, Medstar Vania - FYI let's not send out meta ads that overreport I will come up with the language you can mention in the email later. 

Thank you

Comments & Events

Shane Quast, Medstar Shane Quast
I'm working on it. Click to call worked fine for years and then went haywire one day. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane Quast, Medstar Shane  this will be the task for any client issues dealing with click to call so we can keep them all under one. 
Chris, got it. 
Thank you. 
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Jonnamae Jumawan, Medstar Jonnamae Jumawan
Sir Chris Zelig, Medstar Chris - noted.
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Shane Quast, Medstar
Shane Quast completed this to-do.
Shane Quast, Medstar Shane Quast
Hector Mota, Operations Manager at Medstar Hector Chris Zelig, Medstar Chris  I updated every account already. 
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Jonnamae Jumawan, Medstar Jonnamae Jumawan
Hello Shane Quast, Medstar Shane -  Are you going to resend new reports with separate attachments? 

 Also, on Monthly reports can we separate Google Ads and Meta ads into two separate attachments so we can select which ones to send to clients and not send ones with overreporting 
Notified 9 people
Chris Zelig, Medstar
Chris Zelig re-opened this to-do.
Chris Zelig, Medstar Chris Zelig
Shane Quast, Medstar Shane - sorry I mixed two tasks into one. The other part of the task was to separate the FB reports that were overreported from the Google reports. Most of the reports seem fine but on any major offenders can you separate them and send Separate. I am referring to the ones who had tons of click to calls. 

Jonnamae Jumawan, Medstar Jonnamae  - FYI 
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Jonnamae Jumawan, Medstar Jonnamae Jumawan
Chris Zelig, Medstar Chris - noted, Sir.
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Ivonne Ackerman, Medstar Ivonne Ackerman
Jonnamae Jumawan, Medstar Jonnamae  we think it's too much work, you can do the reports as normal. thank u!
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Jonnamae Jumawan, Medstar Jonnamae Jumawan
Ivonne Ackerman, Medstar Ivonne - got it. I have already finished the reports and sent you the list by email. Thank you!
Ivonne Ackerman, Medstar thanks!
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Ivonne Ackerman, Medstar
Ivonne Ackerman completed this to-do.