I see we do have a popup. the cpa is 600+

Good morning Chris.
Yes we have pop ups for all services..
I will check on other things to see what I find. 

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Somehow their conversion tracking got completely wiped out. It looks like all of the GTM tags were erased, including the OptinMonster tag. 

What the heck, now they're back. 

I just checked, conversion tracking is working fine but they literally have no conversions for CS in the last 14-days. That's extremely uncommon. Can we confirm that the popup is forwarding to the confirmation URL? The results to date make no sense for this account. 

Shane I just tested the pop up and it is going to
https://bodylab.restondermatology.com/c/coolsculpting/

I am also seeing the lead show up on the leadsheet.

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this is super weird. Iet me keep digging. 

I think I figured out what might be the issue here. Making some changes today that should improve this quickly. 

Hope those changes work. 
Some of these clients are getting antsy about the lack of leads... action. 
Thanks Shane. 

Did we figure out what happened here? 

Chris, Shane said he did figure it out..